Shipping and Shipping Returns to Us
All orders will be shipped within 1-3 business days and are shipped via USPS and packages can be tracked on their website. If there is a delay, we will email you to let you know.
If you order a product that is out of stock, we cannot provide you with a precise delivery date. We appreciate your patience while you wait for your item to arrive.
If the product is shipped to the wrong address and returned to us, we will check the address provided to us. If we put the wrong address on the sticker, then we will ship the replacement free of cost. Otherwise, we will resend the package and recharge you the shipping cost.
We cannot reimburse you for the shipping cost to return an item and will deduct the cost from the refund total. For items over $50, we recommend using a trackable shipping service.
For orders over $250, we require "signature on delivery," and the shipping and billing addresses must match. We have this policy to protect our customers and to eliminate fraud.
Return Mailing Address:
6320 Capital Boulevard Suite 120
Raleigh, NC 27661
Refunds and Return Policy
To return a product, it must be unused and in the same condition and original packaging that it was received. Please send your product back along with a receipt or proof of purchase within 30 days of receiving your product. After that time, we can no longer accept a refund or exchange.
Once we have received the product, we will send you a notification email and notify you whether your refund has been approved. If so, we will process the refund and a credit will appear on the credit card or original payment method within 30 days. If you have not received your refund, please contact us at email@example.com.
We will replace items if they are defective or damaged. If you want to exchange it for the identical item, send us an email at firstname.lastname@example.org before sending your item to: 6320 Capital Boulevard Suite 120, Box 61431, Raleigh, NC 27661.
Coupon codes, including first order coupon code "WELLNESS", cannot be combined with any other coupon code, promotion or discount.